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Handling of Personal Information

Mitsubishi Electric Logistics Corporation sometimes collects personal information from its customers in the course of its business activities. The following is an overview of how we handle such personal information:

Valid as of April 1, 2014

1. Basic Approach to Handling Personal Information

Mitsubishi Electric Logistics Corporation has set forth personal information protection policies and formulated a system to ensure their strict enforcement. We work constantly to improve and maintain the system while at the same time widely communicating our personal information protection policies to all company personnel (including board members, regular employees, part-time employees, short-term workers, and temporary workers) and relevant parties.

2. Collecting Personal Information

  • 1)Mitsubishi Electric Logistics Corporation collects personal information by legal and fair means only.
  • 2)When we directly collect personal information from YOU in writing, we will specify how we intend to use the information, and ask for your consent. When we collect personal information by other means, we will disclose on our website how we intend to use it along with contact details.
  • 3)Whether or not YOU provide personal information to Mitsubishi Electric Logistics Corporation is up to YOU. Please note, however, that there are some services we may be unable to provide without your personal information.
  • 4)When YOU provide personal information to Mitsubishi Electric Logistics Corporation, YOU agree to the terms and conditions described in this section concerning this privacy policy. If YOU do not agree to the terms and conditions herein, please note that some services we offer (including responses to your inquiries) may not be available to YOU.

3. The Personal Information We Collect

  • 1)Mitsubishi Electric Logistics Corporation uses the personal information we receive from YOU to conduct business with YOU or execute contracts and transactions concluded between YOU and Mitsubishi Electric Logistics Corporation.
  • 2)Mitsubishi Electric Logistics Corporation may be entrusted by a client company to process personal information. In such cases, we may make use of your personal information as instructed by the client company and retain the information until returning it to the client company or deleting it from our system.
  • 3)We may at times acquire commercially available lists or directories.
  • 4)Mitsubishi Electric Logistics Corporation will not collect, use, or provide to any third party any personal information such as the following without your consent.
    Information concerning:
    • Personal philosophies, beliefs, or religion
    • Race, ethnicity, physical/mental disabilities, criminal records, or other information that may lead to social discrimination
    • Workers' right to organize, collective bargaining, or other collective activities
    • Participation in demonstrations, petitions, or the exercising of other political rights
    • Medical treatment or sexual practices

4. How We Use Your Personal Information

  • 1)Mitsubishi Electric Logistics Corporation uses the personal information we receive from YOU to conduct business with YOU or execute contracts and transactions concluded between YOU and Mitsubishi Electric Logistics Corporation.
  • 2)Mitsubishi Electric Logistics Corporation uses your personal information to provide YOU with relevant information that may be of interest to YOU, such as information on our products, services, solutions, and associated products and services.
  • 3)MMitsubishi Electric Logistics Corporation may at times be entrusted by a client company to process information or perform other such activities on its behalf. The personal information we obtain as a result will be used only for the activities with which we are entrusted. In such cases, Mitsubishi Electric and the client company will be bound by a confidentiality agreement not to disclose the name of the client company or details of the activity.
  • 4)MMitsubishi Electric Logistics Corporation will not use personal information we receive from YOU for purposes other than those specified at the time of collection. However, we may use the information to—without personally identifying individuals—gather statistical data on the number of visitors our website receives, sales volume, and information on how visitors navigate through our website.

5. When We Disclose or Provide Your Personal Information to Third Parties

As a rule, Mitsubishi Electric Logistics Corporation does not disclose or provide the personal information we receive from YOU to any third party, except in the following cases:

  • 1)When we have your consent.
  • 2)When we employ a third party to handle all or part of the personal information we have collected, to perform services that are necessary to achieve our objectives.
  • 3)When personal information is provided in conjunction with the succession of business resulting from a merger or other transfers of business.
  • 4)When personal information is jointly utilized with specified persons (refer to Article 8 “Joint Use of Personal Information”).
  • 5)When we are required by law to do so.
  • 6)When it is necessary to do so to protect the life, body or property of people, and obtaining your consent is difficult.
  • 7)When it is necessary to do so to improve public health or promote the welfare or well-being of children, and obtaining your consent is difficult.
  • 8)When it is necessary to cooperate with national agencies, local governments, or their consigned parties in the execution of legally-prescribed business, but where obtaining your consent may hinder execution of the said business.

6. When We May Keep All or Part of Your Personal Information Undisclosed

In any of the following cases, Mitsubishi Electric Logistics Corporation may keep all or part of the retained personal information from YOU undisclosed even to yourself:

  • 1)When disclosure might harm the life, body, property, or other rights or interests of YOU or a third party.
  • 2)When disclosure might seriously impede the proper execution of the business of Mitsubishi Electric Logistics Corporation.
  • 3)When disclosure violates other laws.

7. How We Protect your Personal Information

Mitsubishi Electric Logistics Corporation employs administrative, technical, personal, and physical safeguards to protect your personal information.

  • 1)Mitsubishi Electric Logistics Corporation employs necessary safety measures and takes necessary corrective actions to protect your personal information from unauthorized access, loss, destruction, alteration, or leakage. However, please be reminded that there is no fail-proof technology that can prevent illegal access to personal information.
  • 2)Mitsubishi Electric Logistics Corporation employees receive regular education on safeguarding personal information.
  • 3)In cases when companies hired by Mitsubishi Electric Logistics Corporation to provide services on our behalf are commissioned to handle personal information, we select appropriate contractors and require them to sign all necessary agreements concerning the handling of personal information. We also employ all safety measures required by law.
  • 4)The Mitsubishi Electric Logistics Corporation website may contain links to other websites. Please note that we are not responsible for the privacy practices employed by sites other than our own.

8. Joint Use of Personal Information

Within the scope of the purpose of use of personal information set out in Article 4 “How We Use Your Personal Information,” Mitsubishi Electric Logistics Corporation may share the use of personal information received from YOU with our subsidiaries. Mitsubishi Electric Logistics Corporation is responsible for the management of personal information. This is particularly the case for personal information collected through inquiries received via our website, in order to respond appropriately to such inquiries.

9. Disclosure, Revision or Deletion of Personal Information

  • 1)YOU may request the disclosure, revision or deletion of any of your personal information in our possession. YOU may also inquire about the results of such requests and request changes when necessary.
  • 2)YOU may also contact us with questions or comments regarding our handling of personal information.
  • 3)Mitsubishi Electric Logistics Corporation will respond to any such request in an appropriate manner, within reason, after confirming the identity of the party making the request.

For inquiries concerning personal information, please Contact Us.

10. Children's Privacy

Mitsubishi Electric Logistics Corporation takes the utmost care in securing the safety of personal information from children aged 15 and under. We ask that children aged 15 and under provide personal information only with parental or guardian consent.